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Privacy Policy

ZEONFIN PRIVACY POLICY

User Accounts • Investment Plans • Deposits & Withdrawals • Referral Program

Effective Date: 9 October 2026
Last Updated: 9 October 2026
Website: https://zeonfin.com
Platform: ZeonFin by Zeon Ventures

1. Introduction

Welcome to ZeonFin, an online platform that provides account management, investment-plan participation features, transaction tracking, and referral-program functionality, as applicable to the services made available on the website.

This Privacy Policy explains how ZeonFin collects, uses, stores, processes, shares, and protects personal information when users access our website, register an account, view available plans, submit transactions, request withdrawals, participate in referral activities, or communicate with our support team.

We are committed to handling personal information responsibly and transparently in accordance with applicable laws of India.

By accessing or using ZeonFin, you acknowledge that you have been provided access to this Privacy Policy. Where consent is legally required, we will obtain the appropriate consent separately.

Important: This Privacy Policy explains data-handling practices only. It does not establish that any investment plan, deposit-taking activity, return arrangement, or financial service is authorized under applicable law.

2. Information We Collect

2.1 Registration and Account Information

When you register or maintain an account, we may collect:

  • Full name and username.

  • Mobile number and email address.

  • Account ID and referral ID.

  • Password credentials in appropriately protected form.

  • Registration date and account status.

  • Login history and account preferences.

This information helps us create accounts, authenticate users, maintain account security, and provide requested platform features.

2.2 Investment Plan and Account Activity

If you use the platform's investment-plan features, we may process information associated with your account activity, including:

  • Selected plan and participation records.

  • Amounts submitted or recorded against a plan.

  • Plan activation and maturity dates, where applicable.

  • Dashboard balances and transaction histories.

  • Recorded earnings, deductions, or adjustments.

  • Capital repayment records, if applicable to a lawful and valid arrangement.

  • Account statements and plan-related support requests.

These records are maintained for account administration, reconciliation, dispute handling, security, and applicable legal obligations.

Displayed balances or earnings are platform records and should not be interpreted as proof of available cash, guaranteed payment, or a guaranteed financial return.

2.3 Deposit and Payment Information

When you submit a payment or deposit through an available payment method, we may collect:

  • Transaction amount and date.

  • Payment status and transaction reference.

  • UTR number or other payment confirmation reference.

  • Payment screenshot or receipt voluntarily uploaded by you.

  • Relevant UPI identifier or payment method information.

  • Refund, reversal, or reconciliation records, where applicable.

Payments may be processed or verified through independent payment service providers. Those providers may separately process your information under their own privacy policies.

Security rule: ZeonFin will not ask you to disclose your UPI PIN, OTP, banking password, or payment authorization credentials to verify a transaction.

2.4 Withdrawal and Payout Information

Where withdrawal or payout functionality is available, we may collect:

  • Requested withdrawal amount.

  • Request date and processing status.

  • Bank account or UPI payout details, where necessary.

  • Transaction references and payout confirmations.

  • Relevant verification records.

  • Reasons for rejection, reversal, or additional verification, where applicable.

This information is used to review requests, prevent unauthorized transactions, maintain accurate records, and address payment disputes.

Submission of a withdrawal request does not itself guarantee approval, processing time, or payment. Any applicable contractual rights and legal obligations remain unaffected.

2.5 Referral and Commission Information

ZeonFin may maintain records for users participating in its referral system, including:

  • Referral links and referral codes.

  • Referrer and referred-user account identifiers.

  • Referral-level relationships.

  • Eligible referral activity.

  • Commission calculations, adjustments, and payment status.

  • Records of suspected duplicate accounts, manipulation, or referral abuse.

This information helps administer the referral system and maintain accurate records.

Referral commissions, where offered, are governed by the applicable Referral Program Terms. No commission or income should be treated as guaranteed unless legally permissible and expressly supported by the applicable terms.

2.6 Identity Verification Information

Where legally necessary and appropriately implemented, we may request identity or verification information to establish account ownership, prevent fraud, or meet applicable obligations.

Depending on the relevant service, this may include identity documents or limited verification details.

We will seek to collect only the information necessary for the specified purpose and will apply appropriate safeguards to such records.

2.7 Technical and Device Information

When you visit ZeonFin, we may automatically collect:

  • IP address.

  • Browser and operating-system information.

  • Device type and session identifiers.

  • Login timestamps and security logs.

  • Website interaction and diagnostic information.

  • Cookie and similar technology data.

We use this information to maintain website functionality, detect suspicious activity, investigate errors, and improve security.

3. How We Use Your Information

Subject to applicable law, ZeonFin may use collected information to:

  1. Register and authenticate users.

  2. Operate account dashboards and website features.

  3. Maintain plan participation and transaction records.

  4. Record and reconcile deposits, withdrawals, and refunds, where applicable.

  5. Administer referral links and commission records.

  6. Verify transactions and investigate payment disputes.

  7. Detect fraud, duplicate accounts, unauthorized access, and platform abuse.

  8. Respond to support requests and complaints.

  9. Maintain security logs, backups, and audit trails.

  10. Communicate important account, transaction, or policy updates.

  11. Meet applicable legal, tax, accounting, and recordkeeping requirements.

  12. Establish, exercise, or defend legal claims.

We will not use personal information for unrelated purposes without an appropriate lawful basis and any additional notice or consent required by law.

4. Legal Basis for Processing

We process personal information only on a lawful basis available under applicable law. Depending on the circumstances, this may include consent, steps requested by you in connection with a service, compliance with legal obligations, or another legally permitted basis.

Where consent is relied upon, you may withdraw it through an available mechanism or by contacting us.

Withdrawal of consent does not invalidate earlier lawful processing and does not prevent retention or processing that is independently required or authorized by law.

If information is necessary for a particular service, withdrawing consent may prevent us from continuing to provide that service.

5. Sharing of Personal Information

We do not sell personal information as a commercial data-broker product. We may disclose relevant information in the following circumstances:

5.1 Technology and Hosting Providers

We may share necessary information with providers that support website hosting, databases, backups, security, communications, and technical maintenance.

5.2 Payment Service Providers

Relevant transaction details may be shared with payment gateways, banks, or other payment providers to process, verify, reconcile, or investigate transactions.

5.3 Verification and Fraud Prevention

Where appropriate and lawful, we may share limited information with verification providers or security specialists to establish account ownership, investigate suspicious activity, and protect the platform.

5.4 Legal and Regulatory Authorities

We may disclose information when required by applicable law, a valid court order, or a lawful request from an authorized authority.

5.5 Business Transfers

Information may be transferred as part of a lawful merger, restructuring, or business transfer, subject to applicable privacy requirements.

We seek to limit disclosure to information reasonably necessary for the relevant purpose. We do not authorize recipients to use your information for unrelated purposes merely because it has been shared with them.

6. Cookies and Tracking Technologies

ZeonFin may use cookies or similar technologies to:

  • Maintain secure login sessions.

  • Remember user preferences.

  • Protect accounts against suspicious activity.

  • Measure website performance.

  • Understand usage patterns and improve functionality.

Essential cookies may be necessary for the website to operate. Non-essential analytics or advertising technologies will be managed in accordance with applicable consent requirements.

You can manage cookies through your browser settings and any cookie-preference controls provided by the website. Disabling certain cookies may affect website functionality.

7. Data Retention and Account Closure

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal requirements.

Retention may depend on account activity, transaction records, disputes, fraud investigations, accounting obligations, or legal proceedings.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to lawful retention requirements and technical limitations.

You may request account closure through the available account settings or by contacting our support team.

Closing your account does not automatically result in the immediate deletion of every record. Certain transaction, identity-verification, security, or dispute records may need to be retained where legally required or otherwise lawfully justified.

8. Information Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Depending on the systems used, safeguards may include:

  • Password protection and secure credential handling.

  • Access controls and administrator permissions.

  • Secure transmission protocols.

  • Transaction logs and account activity monitoring.

  • Restricted access to verification documents.

  • Backup and recovery procedures.

  • Security reviews of relevant service providers.

No online platform can guarantee absolute security. We will take reasonable steps to investigate and address security incidents and provide any notifications required by applicable law.

Users should protect their passwords, avoid sharing account credentials, and report suspicious account activity promptly.

9. User Privacy Rights

Subject to applicable law, users may be entitled to:

  • Request access to information about their personal data.

  • Request correction or updating of inaccurate information.

  • Request erasure where legally applicable.

  • Withdraw consent where processing relies on consent.

  • Raise privacy complaints or grievances.

  • Exercise other rights available under applicable law.

Requests may be submitted through our official support or privacy contact details.

We may request reasonable identity verification before processing a request. We will respond within applicable legal timelines.

Some information may not be deleted immediately if its retention is required or otherwise permitted under applicable law.

10. Marketing and Service Notifications

We may send essential communications relating to account security, login activity, transaction status, policy changes, support requests, and platform operations.

Promotional messages will be sent in accordance with applicable law and required consent or preferences.

Where an unsubscribe mechanism is available, users may opt out of promotional communications. Essential service and security notifications may continue where necessary.

11. Third-Party Services

ZeonFin may use or link to third-party websites, payment gateways, hosting providers, verification services, or other external platforms.

Those providers may process information under their own terms and privacy policies. We do not control the independent privacy practices of third parties.

Users should review the applicable terms before submitting personal, identity, or financial information to an external service.

12. Children's Privacy

ZeonFin's investment-related features are not intended for individuals who are legally ineligible to participate in the relevant service.

We do not knowingly collect children's personal data in circumstances prohibited by applicable law. Where required, we will implement appropriate age-related safeguards and obtain legally required authorization.

If you believe that a child's personal information has been collected improperly, please contact our support team.

13. Data Transfers and Third-Party Processing

Personal information may be processed by authorized service providers in locations outside your state or country.

Where information is transferred outside India, we will comply with applicable Indian legal requirements, including any restrictions or safeguards that apply to the relevant transfer.

We will take reasonable steps to ensure that relevant contractual and security protections are implemented where required.

14. Investment-Related Information and Risk

ZeonFin may display investment-plan information, account balances, transaction histories, referral records, and other plan-related data, depending on the services enabled on the platform.

The presence of these features does not establish that a plan is legally authorized, regulated, profitable, or suitable for any particular user.

Investment activity may involve the risk of partial or total financial loss. Displayed balances, projected earnings, plan calculations, or pending transactions do not independently establish that funds are available or that a payout will occur.

ZeonFin must not be represented as an RBI-authorized NBFC, SEBI-registered intermediary, bank, or other regulated financial institution unless the relevant authorization has been verified and applies to the actual activity being conducted.

This Privacy Policy does not guarantee returns, repayment of capital, referral income, or withdrawal approval.

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, data-handling practices, or applicable law.

The revised version will be published on https://zeonfin.com with an updated “Last Updated” date.

Where required, we will provide additional notice or obtain consent before implementing changes that require it.

16. Grievance Redressal

Users may contact ZeonFin to raise concerns about personal information, account records, unauthorized access, or privacy-related requests.

Please include your account identifier, a description of the issue, and relevant transaction references where appropriate.

Do not include your password, OTP, UPI PIN, or banking credentials in your complaint.

We will review complaints and respond within the time limits applicable under Indian law.

17. Governing Law

This Privacy Policy is intended to be interpreted in accordance with applicable laws of India, including relevant data-protection and information-technology legislation, to the extent applicable.

Nothing in this Policy excludes a legal right or remedy that cannot lawfully be excluded.

18. Contact Us

For privacy questions, account-data requests, or grievances, contact:

ZeonFin by Zeon Ventures

Please ensure that all contact information is accurate and operational before publishing this document.


Final Notice: This Privacy Policy describes the intended handling of personal information and must be aligned with the actual operation of the ZeonFin platform. It does not replace the applicable legal agreements, financial disclosures, or regulatory approvals required for any investment or money-collection activity.

© ZeonFin by Zeon Ventures. All rights reserved.


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